We want you to experience genuine organic search impact with zero financial risk. That is why Niubx combines an upfront promotional free trial with a comprehensive 14-Day Money-Back Guarantee.
Review the clauses below to understand how your trials operate, when refunds are disbursed, and how to cancel anytime with a single click.
01. Satisfaction Commitment
Niubx builds autonomous software designed to deliver real SEO ROI. If our automated keyword research, article generation, or CMS publishing does not meet your operational workflow requirements, we want to make things right.
02. Free Trial Periods
Every new account is eligible for a designated introductory trial period:
Full access to automated SEO publishing and core integrations for seven calendar days.
Accelerated access to high-velocity publishing queues and multi-site CMS synchronizers.
You can cancel at any moment during your active trial period without being billed.
03. 14-Day Money-Back Guarantee
If your trial converts into a paid subscription and you decide within 14 calendar days of your trial start date that Niubx is not the right fit, you may request a complete 100% refund of your first subscription billing charge.
04. Eligibility Requirements
To qualify for our 14-day refund guarantee:
- The request must be submitted within 14 calendar days from your initial trial registration.
- The account must have complied with our Acceptable Use Policy without automated scraping or abuse.
- Applies to first-time subscriptions for each customer or organization.
05. How to Request a Refund
Requesting a refund is quick and straightforward:
- Send an email to support@niubx.com with the subject line "Refund Request".
- Include your registered Niubx account email address and your invoice number.
- Optionally share any feedback so we can continue improving our autonomous platform.
06. Processing Times & Methods
Once approved by our billing team, refunds are processed immediately back to your original payment instrument (credit/debit card via Stripe or PayPal account). Bank card issuers typically post the credit within 3 to 7 business days, depending on your financial institution.
07. Self-Service Cancellation
You have total control over your membership at all times. To cancel upcoming automatic renewals, navigate to your Membership Dashboard and click "Cancel Subscription". You will retain full operational access through the remainder of your already paid billing cycle.
08. Annual Plan Pro-Ration
Subscribers who choose our discounted annual plans are covered by the standard 14-day 100% money-back guarantee. After the initial 14-day window, annual plans are non-refundable, but cancellation will prevent automatic renewal for the subsequent year.
09. Payment Disputes & Chargebacks
We encourage customers to contact our support desk prior to initiating a bank chargeback. Formal chargebacks incur unnecessary processing delays and penalty fees. We resolve legitimate refund inquiries within 24 to 48 hours.
10. Policy Modifications
Niubx reserves the right to modify this Refund Policy at any time. Any changes will apply to future subscription cycles and will be posted directly on this page with an updated timestamp.
11. Billing Contact & Support
Have a billing inquiry, need receipt copies, or want to confirm your refund status? Contact our billing desk directly:
Billing & Financial Inquiries Desk
Our team typically responds to billing and refund inquiries within 12 to 24 business hours: